We had an exceptional experience at this hotel. The setting is beautiful and provides a perfect blend of nature and city life. We were centrally located, within walking distance of the town centre. The hotel facilities were superior and well thought out. We enjoyed the breakfast, which was diverse and ample, and the staff were friendly and extremely helpful. We appreciated the hotel's attention to detail, particularly the high-quality toiletries and the USB charging station next to the bed. Additionally, we were pleasantly surprised that the fruit in our room was replenished every day. We also enjoyed the convenience of having entry tickets to the nearby attractions.

Nothing we didn't like to be fair.

The staff. They were very professional and made our stay wonderful. The location. Within walking distance to Songzanlin monastery and the surrounding villages.

Even the Diqing Shangri-La airport was not so far. An interesting place for exploring Shangri-La...

The service at this place was top-notch, and the staff were excellent. Neu: This hotel quickly became our favorite. The breathtaking view from our room was truly memorable.

Stunning hotel, not the most luxurious, but definitely the most special one! Perfect atmosphere for a getaway. Don't miss out the view from the restaurants and the walk to songtsam temple, it's lovely! The food is much cheaper than I thought, a bottle of Dali beer costs 15rmb, while the noisy bars at Lijiang old town charge it 40+! Anyway, it's an unforgettible experience.

Buffet area a bit too packed. Spa too expensive.

The views from the hotel were breathtaking and peaceful, providing the perfect environment for relaxation. The rooms were spacious and beautifully decorated, and the staff was friendly and welcoming. One major advantage was the easy access to transportation from the hotel, which made getting around town convenient and stress-free.

The hot water was not consistent throughout our stay, and there were some miscommunications with the front desk. However, despite these minor inconveniences, our overall experience was positive and refreshing.

Spacious apartment-like rooms with stunning views of the monastery. Excellent breakfast and comfortable bed. Friendly and helpful staff. Good selection of Western food. Free snacks, drinks, and afternoon tea.

The staff's exceptional knowledge, amazing restaurant with three cuisines, high-quality food, incredible morning Tibetan breathing and yoga class, perfect for celebrating a wedding anniversary, pick-up from the airport.

No issues.

The location was amazing, with stunning views of snowcapped mountains all around. You could also see yaks wandering through the meadow from your balcony. The hotel was located next to a beautiful Monastery, which you can visit and admire its architecture.

The internet was spotty and unreliable, which made it hard to stay in touch with family and friends back home.

Stunning views, excellent service, spacious room, perfect location, helpful staff, delicious food.

Nothing, it is perfect.

This venue is the perfect retreat for those who seek a luxurious and peaceful environment. The exclusive amenities and private facilities exceeded my expectations. The staff provided exceptional service and fulfilled all my needs. The location advantage of being surrounded by breathtaking scenery and the view of the monastery from the room was unforgettable.

Although everything was perfect, I encountered one minor issue, as the wifi was a bit slow due to the remote location. However, this did not affect my experience as I was there to relax and unwind.

The location of this hotel was perfect for my business trip, as it was nestled right next to a stunning monastery. The staff were incredibly friendly and welcoming, and went out of their way to make me feel at home. The rooms were spacious and comfortable, with traditional decor that added to the charm of the place. I also really appreciated the complimentary breakfast and Wi-Fi.

The only downside to my stay was that there wasn't a lot to do in the evenings. While the peaceful and quiet atmosphere was nice, it would have been nice to have more activities or entertainment available.

Stayed at a hotel in Shangri-La for xmas and it was an amazing experience. The fireplace in the room was a lovely addition and made the room so cozy. The view from the room was also great, overlooking the monastery and the beautiful snow. The hotel was conveniently located near the airport and walking distance from a famous temple.

The wifi was spotty and kept going in and out, which was frustrating. the road leading to the hotel was not well-maintained and bumpy, though it was being upgraded at the time.

During my recent stay at Songtsam Linka, my family and I were upgraded to a spacious family room, which was a nice surprise. The hotel itself is stunning, with beautiful wood decor that adds to the overall charm. The breakfast was fantastic, with a wide variety of options to choose from, including delicious baba bread and fresh yogurt. The staff were friendly and helpful, always ready to assist with any requests. The highlight of our stay was the breathtaking views from our room balcony, overlooking the sacred Songtsamlin Monastery. It truly made for a memorable experience.

This hotel definitely fulfilled our luxurious needs. The exclusive amenities provided in the room were of high quality and added to our pleasant stay. The service was exceptional, with the well-trained staff attending to our needs frequently. The location advantages were also noteworthy, with easy walking distance to a nearby temple adding to the overall cultural experience.

The only minor issue we encountered was the lack of air conditioning, which made the room a bit stuffy overnight. However, this is a common occurrence in the area and did not significantly affect our enjoyment of the stay.